WM Consulting, LLC

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What is Operations Consulting? Do I Need It?

Do I Need Operations Consulting? 

Let’s start here. Do you have issues in your business? I’d say 99.5% of people would answer yes pretty quickly. There are no perfect organizations but there are optimal and flourishing organizations. Take my quiz to see if you fit that description. 

If not, there’s a chance you need a strategic overhaul of some area of your business. This is where it can get tricky though. 

When I set out to start this business (it was kind of an accident). I, like any good CEO, did a Google search to learn what already existed and how my idea compared. Unfortunately, at the time Google did not pull an extensive list, and I went into this thinking it was a pretty original idea that I could help shape a new niche market. 

Much to my surprise as I got farther into this process, it’s an incredibly saturated market. You can find almost any source of help labeled underneath “operations consulting.” Some examples include Business Analysts, Online Business Managers (OBMs), Fractional COOs, Strategic Consultants, Operations Consultants, Business Process Managers (BPM), and a hundred other titles (maybe not literally, but it seems that way at times). 

With so many options it is no wonder we sit in analysis paralysis. You may say to yourself, I don’t even know if I need this, let alone which specific source I need. But that’s where that handy quiz you took earlier can help (if you didn’t take it, scroll back up and take it). 

Why WM?

WM Consulting isn’t as niched as many of these entities so you may find one of the other sources to be more effective for your specific needs - and that’s great! My goal is to help you run more effectively and efficiently and if that requires a more specific niche, pursue it and move the needle forward in your company. 

That said, WM Consulting is a bit different in the fact that we bring high-level strategy, constraint identification, surveys/data collection, and processes together to help you drive more effective change throughout your organization. We provide support throughout the process, including implementation. How many times have you hired an external company and they’ve worked on the specific pain point then turned over the deliverables with a “good luck” and call us if you need anything? That’s not our strategy. Unfortunately, constraints don’t end, they often reveal other constraints as we become more agile and scale. We work to help you through the process from strategy to execution. 

How Does This Work?

You may be saying, well this is great, but how does this actually work? 

  • We have a proven methodology that works from constraint identification to setting the right goals, establishing processes that support them, and helping to align your people. One of the biggest issues we hear when working with organizations is the disconnect between the leadership team and those executing the strategies. Do you have a pulse on your organization, the breakdowns within it, and how to effectively move it forward? 

    Whitney, our Founder, CEO, and Principal Consultant has overhauled several organizational structures and aligned teams around initiatives. She even created this Best Yes Guide to help you identify how to say the best yeses in your organization and align your team around discerning their own best yeses. Whitney overhauled a C-Suite franchise recruitment process and grew it by 20% within six months. She’s created processes and systems that created visibility in a month-over-month process management system. She has launched several organizations and helped plant a university campus which she most recently (before starting WM) ran and oversaw all key functions of operations. 

How can you help me address pain points, identify pathways forward, streamline processes, and help align people? 

  • We do a comprehensive business review that takes a pulse on your organization from the top down. We want to help ensure you’re focusing on the right issues and not wasting money on fixing perceived issues rather than the ones that might be causing you to hemorrhage people and/or revenue. Your mission is too important to be losing crucial resources to fixable solutions. It may be easier to ignore, and sometimes this process can get uncomfortable, but it will move you towards a flourishing culture and a workplace where people believe in and want to be part of your mission.

    Schedule a call to see if WM Consulting can be a great fit for you and your organization. 


If you provide all of this is it going to cost me an arm and a leg? 

  • Not at all. We have a few different pricing packages to help fit within your budget. Schedule a call and we can talk through what would best fit your needs. 

  • If you’re a non-profit, contact us about non-profit pricing and opportunities.